i-Lab
Innovation, ingenuity, and new ideas conceived, developed, and delivered by i-Lab
i-Lab
Innovation, ingenuity, and new ideas conceived, developed, and delivered by i-Lab
The world in which we operate is competitive and ever-changing requiring vision and expertise to see around the corner and anticipate a better way. i-Lab, Integreon’s center for innovation and technology enablement does just that.
Working in collaboration with Integreon’s subject matter experts and clients, i-Lab identifies innovative approaches to address challenges and establish a better way, resulting in increased efficiency, speed, quality, and accuracy.
i-Lab is technology agnostic and works with delivery teams and clients to find optimal tech solutions considering internal and external factors. This can include selecting and customizing available technologies to developing and deploying custom platforms.
Meet the Integreon i-Lab team
In partnership with clients and Integreon’s delivery teams, i-Lab aims to help find a better way by building automation platforms, driving transformation programs, and enabling digitization and process enhancements.
Automation Platforms
Our process and automaton experts work with clients and delivery teams to diagnose the current process, identify any issues with respect to process, and find ways to address these challenges.
Often such problems are resolved through development of bespoke automation solutions, wherein our teams work closely with clients to ensure deployment and acceptance.
Transformation Programs
i-Lab’s “Innovation Squad” is deployed to help support and further evolve Integreon’s managed services offerings for many of our large clients. This helps us maintain a cutting edge and enables our clients to anticipate and address future challenges and needs.
To this end, i-Lab collaborates with business team members and follows a structured process to work with client stakeholders to scope the problem and establish the “need for change”, undertake a diagnostic assessment to identify “what needs fixing”, evaluate “how can we fix” options leading to solutioning, followed by deployment of chosen solution.
This approach applied to tenured and new managed services engagements has led to launch of many transformational technology development initiatives.
Digitization and Process Enhancements
Our team of data analysts and PowerBI experts work with our delivery teams and clients to digitize and automate internal and external metric dashboards to eliminate manual error-prone processes and enable quicker decision making and interventions.
years
41% of Integreon clients have been with us for more than 5 years
years
20% have been with us for more than 10 years
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